Policies

Posted by Beka | | Monday 27 September 2010 3:40 pm

Ordering:

*Please submit your order ONLY when you’re ready to make the payment. Payment with Paypal is due 48 hours of submitting your order, and Money Order is 1 week of submitting your order.

*SALES- Orders must be submitted and paid for before the final date of the sale. I will not grant sale prices after that date.

Changes to your order:

*If for any reason you need or want to change something about your order after you paid, there will be a fee:

~If I already bought your fabric and you would like to change it- $5.00

~If I already made your NT’s/embroidery’s and you would like to change them- $2.50 per NT and the price of the embroidery will depend on what you want different.

*You can not change your order at all once your name is in the top 5. I will be cutting out/ironing & pining/and getting everything ready to start your order.

Returns/Cancellation:

*Once you place your order, I send a Pre invoice with your total. You are to read it and make sure everything is correct. Once you agree to that, payment is made.

*I will not accept returns if your products are made exactly the way it is written on the Pre invoice. It is your responsibility to make sure everything is correct.

*I will however accept returns ONLY to be fixed (no money back refund) if your product is made different from the Pre invoice.

*Once you place your order and pay for it you WILL NOT be able to cancel your order at all. However I will allow store credit for the amount of your order, and that can be used on anything else and whenever you’d like.

Shipping:

*ALL orders that fit in a  4″x9″ envelope will have a Certified Receipt.

*ALL other order will have a Signature Confirmation.

*Once your order is shipped I will email you your tracking number and you can track it at www.usps.com